SYCTRA

把不属于教学的工作从团队身上卸下来。

检索资源、处理案卷、回答重复性问题、准备材料:这些消耗时间却不产生时间。教学判断依然由人来做。

  • 资源可查询
  • 案卷自动处理
  • 评价不自动化

Where the time that does not go to students goes

Teaching teams spend a significant share of their time on tasks that have nothing to do with teaching.

01

The same questions, all year

Enrolment, procedures, calendars, arrangements: the same requests arrive by email, by phone and at the desk, and occupy entire teams.

02

Incomplete files

One file in three arrives with a document missing. Checking is manual and the back-and-forth stretches over weeks.

03

Resources cannot be found

The teaching estate exists, often a rich one, but spread across platforms, drives and mailboxes. What cannot be found gets remade.

What we put in place

The perimeter is deliberately administrative and documentary. Assessment and appraisal stay outside it.

Assistant for families and learners

Sourced answers about procedures, calendars and arrangements, available outside office hours.

File processing

Completeness and consistency checks on submission, with a precise message about what is missing.

Queryable resources

The teaching estate made accessible in plain language, with the source and version cited.

Material preparation

Help building materials from the institution's existing resources, not from generic content.

Administrative support

Answers to internal questions about procedures, formalities and approval chains.

Tracking and dashboards

Operational indicators — delays, volumes, completeness rates — visible without a manual export.

Three situations

01 · 背景

The registrar's office answers the same questions all year, at the same periods, across every channel.

02 · 我们实施的内容

An assistant wired into the official procedures and calendar, available on the website and by messaging, escalating individual cases to the office.

03 · 结果

Recurring questions get an immediate, sourced answer. The office handles the situations that need judgement.

What the deployment includes

  • An assistant configured on your official procedures, with source citation
  • Automatic file completeness checking, with a precise message
  • An indexed, queryable teaching estate with rights per team
  • Operational dashboards: delays, volumes, completeness rates
  • Documentation of excluded uses, starting with assessment
  • The processing register and handling of minors' data

常见问题

No, and that is a firm choice. Assessment affects a person's path: it belongs to human judgement and falls within the European regulation's high-risk uses.

Processing register, minimisation, retention periods and isolation addressed at scoping. Sovereign deployment is possible and common.

It answers from your official documents and cites its source, which makes an error visible. The cases where it must refer to a human are defined with you.

No. We wire into what exists, and the software pole builds a connector where a tool does not open up.

Yes, and that is often the main gain: families ask their questions in the evening and at weekends.

Rights are isolated by team and by role. A teacher, a registrar and a family do not reach the same corpus.

本方案不做什么

We do not automate assessment, marking or appraisal of students. Those are decisions affecting people, they belong to human judgement, and they fall within the European regulation's high-risk uses. Nor do we work on learner surveillance systems. Our perimeter is administrative and documentary, and we stay inside it.

How much of your teams' time is not teaching?

That is where the gain is. Thirty minutes is enough to identify the first project.