SYCTRA

Liberar a los equipos de lo que no es pedagogía.

Búsqueda en los recursos, tramitación de expedientes, respuestas a las preguntas recurrentes, preparación de materiales: lo que consume tiempo sin crearlo. El juicio pedagógico sigue siendo humano.

  • Recursos consultables
  • Expedientes tramitados automáticamente
  • Evaluación no automatizada

Where the time that does not go to students goes

Teaching teams spend a significant share of their time on tasks that have nothing to do with teaching.

01

The same questions, all year

Enrolment, procedures, calendars, arrangements: the same requests arrive by email, by phone and at the desk, and occupy entire teams.

02

Incomplete files

One file in three arrives with a document missing. Checking is manual and the back-and-forth stretches over weeks.

03

Resources cannot be found

The teaching estate exists, often a rich one, but spread across platforms, drives and mailboxes. What cannot be found gets remade.

What we put in place

The perimeter is deliberately administrative and documentary. Assessment and appraisal stay outside it.

Assistant for families and learners

Sourced answers about procedures, calendars and arrangements, available outside office hours.

File processing

Completeness and consistency checks on submission, with a precise message about what is missing.

Queryable resources

The teaching estate made accessible in plain language, with the source and version cited.

Material preparation

Help building materials from the institution's existing resources, not from generic content.

Administrative support

Answers to internal questions about procedures, formalities and approval chains.

Tracking and dashboards

Operational indicators — delays, volumes, completeness rates — visible without a manual export.

Three situations

01 · Contexto

The registrar's office answers the same questions all year, at the same periods, across every channel.

02 · Lo que ponemos en marcha

An assistant wired into the official procedures and calendar, available on the website and by messaging, escalating individual cases to the office.

03 · Resultado

Recurring questions get an immediate, sourced answer. The office handles the situations that need judgement.

What the deployment includes

  • An assistant configured on your official procedures, with source citation
  • Automatic file completeness checking, with a precise message
  • An indexed, queryable teaching estate with rights per team
  • Operational dashboards: delays, volumes, completeness rates
  • Documentation of excluded uses, starting with assessment
  • The processing register and handling of minors' data

Preguntas frecuentes

No, and that is a firm choice. Assessment affects a person's path: it belongs to human judgement and falls within the European regulation's high-risk uses.

Processing register, minimisation, retention periods and isolation addressed at scoping. Sovereign deployment is possible and common.

It answers from your official documents and cites its source, which makes an error visible. The cases where it must refer to a human are defined with you.

No. We wire into what exists, and the software pole builds a connector where a tool does not open up.

Yes, and that is often the main gain: families ask their questions in the evening and at weekends.

Rights are isolated by team and by role. A teacher, a registrar and a family do not reach the same corpus.

Lo que esta solución no hace

We do not automate assessment, marking or appraisal of students. Those are decisions affecting people, they belong to human judgement, and they fall within the European regulation's high-risk uses. Nor do we work on learner surveillance systems. Our perimeter is administrative and documentary, and we stay inside it.

How much of your teams' time is not teaching?

That is where the gain is. Thirty minutes is enough to identify the first project.